Data Deletion and Disconnect Instructions

Disconnect Etsy in StuffOps

1. Sign in to StuffOps.
2. Go to Etsy Connection Center.
3. Select Disconnect Etsy.

What happens after disconnect

• StuffOps marks the Etsy connection as disconnected.
• Live Etsy sync stops.
• Token values are cleared from active connection use.
• Previously synced Etsy reporting data remains only as needed for active account history, support, security, fraud prevention, legal, or compliance records unless you request deletion.

Disconnect Shopify in StuffOps

1. Sign in to StuffOps and go to Account, or uninstall the StuffOps app directly from your Shopify admin (Settings → Apps and sales channels).
2. Either action immediately deactivates the Shopify connection in StuffOps.

What happens after Shopify disconnect or uninstall

• StuffOps marks the Shopify connection as disconnected as soon as it receives the uninstall notification.
• Live Shopify sync stops.
• Shopify sends StuffOps mandatory shop/customer redact webhooks (typically within 48 hours of uninstall); StuffOps deletes matching synced Shopify order records and any remaining connection data on receipt.

Request data deletion

Email support@StuffOps.com with subject: StuffOps Data Deletion Request.

Include your StuffOps account email and Etsy shop name and/or Shopify store domain. We may verify account ownership before deleting data.

After verification, StuffOps removes connected Etsy/Shopify OAuth tokens and associated synced operational data within 30 days unless limited retention is required for security, fraud prevention, legal, or compliance reasons. We will confirm request receipt and completion status by email.